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All of our programs have been specifically designed for the fast lube industry with input from industry leaders and automotive educators.  AOCA programs are affordable for everyone with substantial discounts available to members.

To utilize AOCA's online programs, your company must be a subscriber to the AOCA e-Learning system.  Members pay a one-time fee, assuming they maintain membership, then a nominal per-course fee.  Non-members pay an annual fee and a per-course fee.

AOCA is exploding with opportunities for training and education at all levels of employment.

Not sure if you're a subscriber?  Call AOCA at (800) 331-0329 or email education@aoca.org to find out.

Go to AOCA's REGISTRATION CENTRAL to sign up today!

  Click here to download a list of available e-Learning courses and their descriptions. 

Click here for more information about AOCA's Online Technician Academy.

Click here for information about accessing the Reports for your e-Learning usage.

Accidents
The primary goal is prevention, but occasionally accidents occur. In this course you will learn what you need to do when accidents happen.
This course includes:

• what you should and should not do, when an accident occurs
• when and how to get help
• how to interact with people involved in an accident
  
• how to protect yourself

Safety Basics
In this course you will learn to contribute to the critical job of Safety using basic safety procedures and policies.
This course includes:

• How you can contribute to the critical job of Safety
• How the cost of accidents can affect everyone
• Basic Safety Guidelines from OSHA, the Occupational Safety and Health Administration

Fire Safety
Since fire is the most potentially dangerous hazard you can face, in this course you will learn about fire safety procedures and OSHA, the Occupational Safety and Health Administration, guidelines.
The course includes:

• Fire prevention
• The different types of fires
• What to do in case of fire

Safety Audits
Recognize the importance of safety audits and the objectives of a safety audit program.
The course includes:

• Identify how to plan and conduct a safety audit
• Identify how to inspect the work area and work practices
• Identify how to formulate recommendations for corrective action recommendations, make audit reports, and conduct follow-ups

The goal of this lesson is to provide awareness training for managers, supervisors and general employees on the importance of safety audits and how to plan and conduct an audit.

Incident Investigation
The learner will recognize the purpose of an incident investigation, the investigative procedures to follow, the kinds of information to be developed, how to conduct an interview following the incident and how to create an incident investigation report.
The course includes:

• Recognize the purpose of an incident investigation
• Identify the procedures to follow and the kinds of information to be developed in an investigation
• Identify who to interview and the correct method for conducting the interview

Assert to Achieve
This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior.

Develop SMART Goals
Learn to develop objectives that are specific, measurable, achievable, realistic and time-bound.

Evaluate Staff Performance
In this course you will learn to use the PERFORM evaluation tool to measure and enhance staff performance.

Manage Better by Listening
In this course you will learn to develop listening techniques that will enhance your managerial communication skills.

Speak Without Talking
In this course you will learn how to understand the messages you may send without talking and how to control your body language to improve your managerial communication skills.

Build Dynamic Teams
Understand the development phases (Drive-Strive-Thrive-Arrive) that groups go through to become vibrant, effective teams.

Resolve Team Conflict
This course describes several methods that learners can use to work through conflict situations.  Numerous tips for avoiding unnecessary conflict are provided.

SALES

Buyer Reactions
This course teaches how to encourage customer feedback and adapt your presentation accordingly.

Seller Behaviors
In this course you will learn to understand and apply successful buyer-focused selling behaviors.

PC SOFTWARE SKILLS

Excel 2007 M1 Beginner
This course is ideal for beginners and experienced users who wish to improve their productivity.  Learn to effectively create and manage workbooks, how to build, edit, and format worksheets, and how to work with charts, formulas, and functions.

Excel 2007 M1 Intermediate
This course moves on to Pivot Tables, Macros, creation of Web Worksheets and using other intermediate functions.

Word 2007 M1 Beginner
This course is ideal for participants who need to effectively create professional-looking documents using Microsoft Word 2007.  The student can learn how to design, create, edit and format text, and paragraphs, as well as enhance documents and work with files.

Word 2007 M2 Intermediate
This course moves on to formatting functions, drawing and graphic functions, as well as creating forms and tables.

View the TABLE OF CONTENTS and see what you will get!

Go to AOCA's REGISTRATION CENTRAL to sign up today!

2012 Course Locations and Dates

September 18 - 19
Chicago, IL
Holiday Inn Chicago O'Hare
5615 North Cumberland Avenue
Chicago, IL 60631
(773) 693-5800
$109+ per night

November 6 - 7
Dallas, TX
Sheraton DFW Airport
4440 West John Carpenter Freeway
Irving, TX 75063
(972) 929-8400
$109+ per night

"S/P2 for the Quick Lube Industry" is a modular e-Learning program developed and licensed by the Coordinating Committee for Automotive Repair (CCAR) to train personnel at fast lube facilities in Safety & Pollution Prevention issues.

WHAT IS THE MANDATE?

Federal Regulations from EPA and OSHA REQUIRE that personnel be trained in environmental and safety concerns BEFORE entering the workplace and on an annual basis thereafter:

EPA 40CFR 68.71, EPA 40CFR 721.72(d), EPA 40CFR 763.121, OSHA 29CFR 1910.1200(h)(1), OSHA 29CFR 1910.120(e)(8), and others.

AVAILABLE TO AOCA MEMBERS ONLY

"S/P2 for the Quick Lube Industry" is now available to members of the Automotive Oil Change Association.

To find out more contact AOCA, at 800.331.0329,  by email at education@aoca.org or click here to download a flyer.

Jeffrey Rollins, Perrysburg Quick Lube
Owens Community College

Curry Meyers, Take 5 Oil Change
Tulane University of Louisiana

The hallmark of the AOCA Scholarship Program is its flexibility in addressing the educational needs of our members' employees, who do not always fit the traditional college-bound student model.  AOCA hopes you encourage your employees to apply and pass along these GREAT TIPS for a successful scholarship application.

The AOCA Scholarship Fund needs your support!
Make a Donation Online
Download a Donation Form

Who is eligible to apply?

• High school seniors, recipients of a high school diploma or GED certificate, and college freshmen, sophomores, and juniors who are full- or part-time employees of an AOCA member company
• Be a full- or part-time employee of an AOCA member company.
• Applicant must have been employed for at least 6 months as of the April 1 postmark deadline and still be employed at the time awards are announced
• Applicants who have been employed on a part-time basis must have worked an average of 15 hours a week during the six-month required employment period
• Children and/or other relatives of owners are not eligible to apply.

Note: If you are an eligible employee at the time you receive notification that you have received an award you will retain the award for the full academic term.

How do I get an application?

• Go to https://aim.applyists.net/aoca
• Complete the Create an Account form
• Click on the My Profile tab, fill out profile information then click Save Profile
• Follow the onscreen instructions to complete the application

When is the application deadline?
Applications are accepted March 1, 2012 - April 1, 2012.

What are the details of the award?

• The awards are one-time, non-renewable grants.
• Amounts range from $300 to $1,200 depending on the number of semester or quarter hours in which the student has enrolled.
• The number of awards will be determined by the funds available and the number of applicants
• The scholarships will be applied to tuition, fees, books, supplies and equipment required for course load.
• Institutions must be accredited, nonprofit two or four-year colleges/universities in the United States.
• Students may reapply each year as long as they continue to meet the eligibility criteria.
• A student may transfer from one institution to another and retain the award.

What are the selection criteria?
An independent selection committee will evaluate the applications and select the winners.
The committee will consider:

• Career objectives,
• Length of employment,
• Employer recommendation,
• Participation in community and school activities,
• Academic achievements and records.

Note: Decisions of the selection committees are final and are not subject to appeal.

Which school should I list on the application if I have not made a final decision?
You should list your first choice on the application. If you are chosen to receive an award, it will be your responsibility to make certain ISTS is aware of your final school choice so that your check can be issued accordingly.

How do I know if my application is complete?
Allow five to seven business days after uploading documents for your online status to update.  You may monitor your status of each required form and attachment on your home page at https://aim.applyists.net/aoca

• Not Started - the form has not been requested or started
• Started - the form has not been submitted
• Submitted - the form has been submitted
• Not received - the attachment has not been received
• Not verified - the attachment has been received and is being processed and verified
• Verified - the attachment has been verified and accepted by ISTS
• Requested - the form request has been created, but the form has not been started
• Complete - all required forms and attachments (if applicable) have been received and your application will be considered for the scholarship

Note: Incomplete applications will not be considered and will not be returned.

Where and when should I send my supporting documents?
The required supporting documents must be uploaded to your online application by the application deadline. If you do not follow the upload instructions exactly your application may not be considered.

How and when will I receive notification?
Notifications are sent to recipients and applicants not selected to receive an award by email approximately two months after the final deadline.

• Add info@applyists.com  to your email address book or safe senders list so these important emails are not sent to your junk mail folder.
• Do not opt out of any email sent from info@applyists.com.  You may not receive vital information regarding your scholarship applications.

Note: Your email address will only be used to communicate with you about your scholarship applications or other opportunities administered by ISTS for which you may be eligible to apply. We will not provide your email address to any third-parties.

What are my responsibilities if I am chosen as a recipient?
You must enroll as a full time undergraduate in the fall of the year in which the scholarships are awarded, continue the entire academic year without interruption unless approved by scholarship sponsor, deliver your scholarship check(s) to the proper office at your institution, and notify ISTS should your check not arrive within 30 days of the issue date.

How and when are checks issued?
Checks will be issued in August and mailed to each recipients mailing address.
Checks will be made payable to the institution only.
It is the recipients responsibility to notify ISTS should the check not arrive within 30 days of the issue date.

How and when will I receive notification?
Notifications are sent approximately two months past a deadline.
Winner and non-winner notifications will be sent by mail.

Are scholarships taxable?
Tax laws vary by country. In the United States, scholarship funds used exclusively for the payment of tuition or textbooks are normally not taxable. The scholarship recipient is responsible for taxes, if any, that may be assessed against your scholarship award. We recommend consulting your tax advisor for more guidance. You may also consult IRS Publication 970 for further information (http://www.irs.gov/pub/irs-pdf/p970.pdf ).

Program Administration
To assure complete impartiality in selection of recipients and to maintain a high level of professionalism, the program is administered by International Scholarship and Tuition Services, Inc., a firm that specializes in managing sponsored scholarship programs.

Questions
For additional information regarding the scholarship program contact ISTS by email at info@applyists.com.  When emailing please include the name of the scholarship program or sponsor and your username.

Attention AOCA Members:  login at the top of the page

Username:  Member #
Password:  Last Name

and go to the Member Registration Central for Member Courses and Prices.

Management Certification Course (Non-Member)

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